The phone system is changing and the days of what was called POTS - Plain Old Phone System - has indeed reached life end. New options abound with hosted services, VOIP and Skype solution, video-chat and more are all realistic solutions.
We see more and more clients switch to an outsourced and hosted telephone system where the phone system becomes an expense and the equipment resides in the cloud. Handsets are Internet based. This reduces cabling concerns and provides far greater flexibility for users.
VOIP also provides lower cost calls as all internal calls can be routed over your internal communication network. External calls are usually also significantly lower cost as the bulk of the call will be transmitted over the Internet with the last few miles being routed over the classic phone network.
This also introduces the use of Universal Inbox where phone, email and faxes can be delivered to a single location. These systems used to be super complex, expensive and hardly a users dream. Now they work well without the technology making life hell and the price has reduced significantly. Taybridge Consulting has help client streamline their communications with the use of Unified Communications and single inbox. We have worked with Cisco, Inter-Tel and others to implement these solutions.
Contact us to learn more.
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