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VOIP Phone products

Taybridge is proud to partner with Jola to bring managed phone systems to market with the launch of JolaPhone: A full featured VOIP solution that includes Handsets from Polycom ,calls to landlines and mobiles and a suite of additional features and phone services.

VOIP Plan details

JolaPhone

JolaPhone is a hosted business telephone system built on the world’s leading cloud voice platform, Broadsoft, a Cisco company. We provide handsets, phone extensions, advanced call features and inclusive call packages. JolaPhone also has a range of bolt-ons including call recording, UC Team (screen collaboration/conference bridge) and Go Integrator (CRM Connect). With JolaPhone you don’t need a physical telephone system in your office or traditional telephone lines anymore. All telephony comes via the Internet.

Bundles

Our bundles come with a Premium Broadsoft licence and 45 features including Auto Attendant, busy lamp fields, Office UC (Instant Messaging, Presence and video), Go Integrator, shared call appearance (up to 30 devices), voicemail, call forwarding, redial, DND, call pickup, hunt groups, hot-desking, call waiting and music on hold.

JolaPhone 301

  • Polycom VVX 301 handset
  • Premium Broadsoft licence
  • Unlimited standard UK mobile and landline calls
  • 36-month contract

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JolaPhone 411

  • Polycom VVX 411 handset
  • Premium Broadsoft licence
  • Unlimited standard UK mobile and landline calls
  • 36-month contract

 

JolaPhone 601

  • Polycom VVX 601 handset
  • Premium Broadsoft licence
  • Unlimited standard UK mobile and landline calls
  • 36-month contract

With these units you have a comprehensive office phone system. Usually for a money fee less than the standard BT line rental.

Options

Companies can add bolt-ons to their JolaPhone system, usually on a per month and per extension basis. SMEs of any size can tailor their system to meet the exact needs of their business with features previously only affordable by large enterprises.

Choose from:

  • UC Team (Screen collaboration and conference bridge)
  • Call recording
  • Receptionist console
  • Go Integrator (CRM Connect) – integrates with common CRM packages
  • New numbers
  • Number porting
  • Call reporting and real-time statistics

Benefits

  • Fixed monthly rentals per extension
  • Latest handsets available
  • Disaster recovery
  • Advanced features as standard
  • Retain number ranges
  • Work remotely as if in the office

Office UC of Unified Communications

UC Office provides Instant Messaging, Presence and Video across mainstream mobile, tablet and desktop platforms including Windows, Mac, iOS and Android.  UC Team is the upgrade which includes screen collaboration and a conference bridge. The Skype for Business Plug-in enables you to use the same features and functionality when calling Skype for Business users.

Office UC

  • Quickly identify which members of the team are available
  • Choose contacts from the directory and make voice and video calls
  • Choose to call from the app or call from your desk phone
  • Send Instant Messages

UC Team

  • Set up a conference bridge
  • Share your screen with available colleagues

Skype for Business Plug-in

The Skype for Business Plug-in is a desktop application that works with both Office UC and UC Team, providing users with enhanced Microsoft Instant Messaging and Presence capabilities, by overlaying JolaPhone core functionality which includes, voice and video.

  • Contact both JolaPhone and Skype for Business users from one application.
  • View accurate presence for all JolaPhone and Skype for Business users in one application.
  • Increase productivity by initiating calls via common applications.

Go Integrator

Go Integrator is unified communications software which integrates common desktop software with JolaPhone. You can link callers to personal contacts and use your mouse to manage calls. Go Integrator (CRM Connect) comes with all the functionality of Go Integrator plus the ability to integrate with CRM systems.

Benefits

  • Manage calls by clicking the mouse
  • View customer records as they dial-in
  • See who is calling before you answer
  • View call history and click to redial
  • Make calls using integrated applications

Go Integrator (CRM Connect)

  • Links with common CRM systems allowing you to ‘pop’ stored customer data
  • Custom integration available if you use a different CRM system

iCall

The iCall Suite is three levels of web-based reporting that allows users to run and email reports on calls made, attempted calls, received calls and missed calls. It enables call data to be presented in live visual wallboards.

iCS Insight

  • View call statistics with a 15-minute data refresh rate via a web browser or mobile device
  • Report on calls to and from a single site
  • View reports in multiple formats which can be emailed to any email address
  • Pre-defined dashboards and report filters
  • Pre-defined wallboard and tiles
  • Historical call analytics to track trends and plan cover for the last 12 months

iCS Report

  • View call statistics in real-time via a web browser or mobile device
  • Report on calls to and from multiple sites
  • View reports in multiple formats which can be emailed to any email address
  • Configurable dashboards and report filters
  • Wallboard with customisable tiles
  • Historical call analytics to track trends and plan cover

 iCS Report Premier

  • View live call statistics via a web browser or mobile device
  • Report on calls to and from multiple sites
  • View reports in multiple formats which can be emailed to any email address
  • Configurable dashboards and report filters
  • Wallboard with customisable tiles
  • Historical call analytics to track trends and plan cover
  • View live call waiting for calls and in business statistics by DDI
  • Show agent availability

 

Learn more by contact Taybridge or reviewing the Cloud Telephone Page.

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